We want all of our customers to feel 100% satisfied with an order.
if you would like to make a return, please contact us at firstname.lastname@example.org
Our standard return policy lasts 14 days. If 14 days have gone by since your purchase, typically we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require an email receipt or other proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
It may take some time before your refund is officially posted.
If you’ve not received your refund within 2 weeks, please contact us at
shipping information and other instructions will be provided through email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You may want to consider using a trusted shipping service or purchasing shipping insurance. We can't guarantee that you returned the items within 14 days without this.